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national aruba - ski car rentals companies

national aruba depot information

National Aruba Rental Terms for travel between 21-Nov-2014 and 31-Dec-2019

Additional Driver Policy
$6 USD per day.

Age Requirements
No additional fee for underage drivers. Minimum 23 Maximum 75.

Cross Border Policy
Vehicles are not allowed out of Aruba.

Delivery / Collection
Available anywhere on island at no charge during operating hours. Customer must call when they arrive at the hotel/residence to be picked up or arrange delivery.

Insurance Excess
Collision Damage Waiver limits the customers' financial responsibility for loss or damage of the rental vehicle. The maximum excess that is payable in the event of one of these incidents is 500.00 USD. The maximum excess will vary depending on the vehicle you are renting, please ask at time of rental for further information on which excess applies. If you would like to reduce or remove your excess responsibility please ask the rental staff when collecting your vehicle about additional products that are on offer .

License Requirements
Full and Valid Driver's License from country of origin.

One Way Rentals
Vehicles are allowed one-way within Aruba locations. One-way rentals are subject to both the airport fee and concession recovery fee. If renting from the airport location and returning to the city location, a concession recovery fee of 5% will be charged locally upon return of vehicle. If renting from the city location and returning to the airport, an airport fee of 10% will be charged locally upon return of vehicle.

Out of Hours Policy
N/A

Payment Policy
Passport and Major Credit Card. Major credit cards accepted American Express, Diners Club, Discover, Master Card, Visa. Voucher MCO not accepted, OTTO yes. Must have pre-approved credit. Cash rentals accepted with a $500 cash deposit plus rental charges required at time of pick up. A $500 authorization will be placed on credit card upon rental of vehicle. This authorization amount may be used toward damage or late charges in the event vehicle is returned with damage and insurance was not purchased and/or late charges are assessed.

Refuelling Policy
Customer must return the vehicle with the same amount of fuel that was provided at pick up. If vehicle was provide full, customer must return full or surcharge of 30% will apply. No refund for unused fuel.

Roadside Assistance
24 hour service provided. Customer must call 297-587-1967 for assistance and remain with vehicle. Roadside service is free of charge, except for lost key. Lost key charges are $50 USD for standard key and $125 for a keyfob. In the case of an accident, customer must complete a police report at time of incident and wait for TRS (TRS-Traffic Roadside Service Control) to arrive and do full inspection of vehicle.

Special Equipment
$5 USD per day Infant Seat-4 to 22 pounds & Toddler Seat-22 to 40 pounds & Booster Seat-40 to 100 pounds.

Surcharges
10% airport fee (Contracted rates may include the Airport fee. Refer to the rate sheet.) 5% concession recovery fee.

Tax
1.5% Government Tax (Contracted rates may include the Government Tax. Refer to the rate sheet.)

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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