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interrent dubai - ski car rentals companies

interrent dubai depot information

Interrent Dubai Rental Terms for travel between 29-Aug-2019 and 31-Dec-2024

Options and pricing information to be completed Yes
All prices to be provided inclusive of VAT / local taxes
General Information  
Country Dubai - UAE
Company Code: 9939
Local Currency AED
Modifications policy  
Modification fee 0
Identification and qualification  
Is an identity/driver licence check with appropriate authorities performed locally for domestic drivers? Yes
Out of hours pick-up  
Out of hours pick-up service fee NA
Maximum out of hours waiting time at Check-Out NA
Young Driver Policy  
Minimum holding period of driving licence 12 months
Minimum age 21 Years
Maximum Age Limit 65 Years
Age range where young driver charge applies NA
Young driver charge per day NA
Maximum charge per rental NA
Additional Driver Policy  
Additional driver charge per day AED 25
Maximum charge per rental AED 300
Mileage Policy  
KM / Miles ? Km
Standard Mileage Policy Limited
If Limited - Mileage allowance per day 150
If Limited - Extra charge per km / mile  Will change as per Vehicle Group
If Limited - Optional unlimited mileage package per day NA
Fuel Policy  
Full to full: Does a refuelling service fee apply? Yes
Express fuel: Does a refuelling service fee apply? Yes
Express fuel: at check-in the customer is refunded for the amount of the fuel remaining in the tank Yes
Select fuel policy applicable only one of the 2 options below to select:  
Option 1: The Express Fuel service is mandatory if you rent for X days or more. In other instances, the “Full to Full” / “As Rented” policies apply, but we offer you to benefit from the Express Fuel service as an option.  No
Option 2: The “Full to Full” / “As Rented” policies apply as the standard fuel policy, but we offer you to benefit from the Express Fuel service as an option.   Yes
If option 1 selected: minimum rental duration for Mandatory Express Fuel  
Refueling Service fee  
Rental price per day 40
Maximum charge per rental 400
Baby Seat / Booster seat  
Rental price per day 25
Maximum charge per rental 300
Security seats are compulsory for children up to 5 Years
Cleaning Policy  
Is cleaning included in the basic rental price Yes
Full cleaning service fee (If vehicle returned very dirty and cannot be cleaned on normal time of 30mins) 50
Cleaning penalty 400
Toll Management Service  
Toll Management Service applicable? Yes
Toll Charges AED 5 per gate crossing. This amount is inclusive of Service charges. VAT will be charged extra
Roadside Assistance  
Assistance Service Fee FREE
Assistance Plus Option per day NA
Cross Border Policy  
Are Cross Border rentals allowed? No
Cross Border Fee per day  
List of authorized countries fro cross border rentals  
Cross Border penalty As per the UAE Law. Leagal action for the criminal act will be taken by the police.
Vehicle return Policy  
Late return penalty  After 30 mins one additional day rental charges
Is an Out of Hours check-in Service proposed? No
Out of Hours check-in Service fee NA
Fines and Penalties  
Damage Administration Fee 5%
Fine Administration Fee 10%
Lost property administration fee NA
Excessively dirty vehicles penalty Estmated + 1 day rental
Additional invoice extra fee FREE
Optional Insurance  
Personal Accident Insurance (PAI) charge per day AED 20
Super Personal Accident Insurance (SPAI) charge per day NA
Optional Waivers  
Super Cover charge per day 25 to 35
Peace of Mind (Super Cover + Assistance Plus package) charge per day NA
Tyre and Glass Cover charge per day NA
Deposit required for each rental AED 2750.00

Deposit for Traffic Fines. 611 euros (2,500 AED). Blocked from the credit card.

Refund Traffic fine deposits blocked on customers’ Credit Cards. Please be informed that the traffic fine security deposit amount that we block (Pre-Authorization) on the credit card of the customer will usually be released by the bank automatically, within 30 days from the day of blocking. The banks do not send text messages or show in the credit card statement after releasing the blocked amount. Hence, after 30 days, the customers are advised to check with their credit card issuer bank, whether the blocked amount has been released or not.  The customer should send an email to Europcar Dubai - in case the blocked amount is not released after checking with their bank. Upon receiving the notification by email from the customer, Europcar Dubai will send a request to their bank to check the status of the blocked amount and the status shall be updated within 5 working days.

Utilization of blocked amount by Europcar Dubai. After closing the rental Europcar will process the extra charges like Salik, fuel etc, if any, on the customer’s credit card. If the customer is available to pay, he/she can opt to pay by different means. In case there are no funds available in customer’s credit card for paying the extra charges, the blocked amount will be fully utilized/charged by Europcar Dubai. The remaining amount after deducting the extra charges mentioned above, will be refunded to the same credit card after adjusting traffic fines, if any, upon expiry of 30 days of returning the car. Charges, if any, debited by the customer’s bank for the refund and currency exchange differences should be borne by the customer.  In case, customer wants the refund to be processed on another debit/credit card, the same should be informed in writing to Europcar Dubai - within 30 days from the date of returning the car, mentioning the Rental agreement number on the subject field of the email.

Traffic fine deposits charged on customers debit cards. An amount of AED 2,500/- will be charged on customer’s debit card, who do not produce credit card at the time of car hire. The amount charged will be refunded to customer’s same debit card on which the charge was carried out, after adjusting unsettled charges like traffic fines, Salik, fuel etc., if any, upon expiry of 30 days from the day of returning the car. Charges, if any, debited by the customer’s bank for the refund and currency exchange differences should be borne by the customer. In case, customer wants the refund to be processed on another debit/credit card, the same should be informed in writing to Europcar Dubai - within 30 days from the date of returning the car, mentioning the Rental agreement number on the subject field of the email.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Online Republic Group Limited. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at 2/509 St Kilda Rd, Melbourne VIC 3004. Thank you for booking with us.

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