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goldcar morocco - ski car rentals companies

Goldcar is number 1 in low-cost car hire in Spain and manages one of the largest fleets of vehicles in the Mediterranean & Andalusia area, Balearic & Canary Islands and Bilbao (Spain) and Faro (Portugal). Since 1985, Goldcar has been dedicated to providing excellent service to its customers’ by providing them with reliable, economical and friendly service.

Enjoy the Goldcar benefits
* We renew our fleet of 20.000 cars annually
* Your reservation always available. You will always have your car!
* More than 25 years in the market
* Unlimited mileage is included in your rate

goldcar morocco depot information

Goldcar Morocco Rental Terms for travel between 21-Nov-2014 and 31-Dec-2019

Payment
An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard (transaction fee of 1.95% applies).
The balance is payable directly to the supplier on arrival (along with any applicable vehicle security bond).

Our agents will receive weekly rates and these prices are subject to future modifications. If weekly rates are received, it is still possible to hire a car for a shorter rental period than one week, although the minimum rental is 3 days. This means that although it is possible to make a reservation for a period of less than 3 days (1 or 2 days), the cost for 1, 2 or 3 days is the same. The price of 6 and 7 days is the weekly net rate price. If the rental period is for more than a week, we estimate the cost of a week and divide it by 7. Then multiply the result by 8, 9 days...

Goldcar accepts credit cards to pay the costs of cars rental, fuel and other local extras. The main driver of the car rental contract must be the cardholder of one of the following valid credit cards: MasterCard and VISA.

It is possible to pay with one card (rental + fuel + extras) and leave the Excess with a different card (both cards must be in the name of the main driver on the rental agreement).

We do not accept payment by debit card, EC-Karte, American Express, Postepay or Diners. Nor will accept payment in cash.

Cancellation
In the event of cancellation the initial deposit paid remains non-refundable.

Included in the Price
Unlimited Mileage
The rental rates include Compulsory Automobile Cover and the Supplementary Civil Liability cover for the damage, involving third parties, arising from use and circulation of the vehicle.
CDW (Collision Damage Waiver) with excess.

Not covered under the included cover:
Tires, Wheels, Rear view and side mirrors, Windows, Hubcaps, Taxi (transportation), Towing costs, Locks, Battery, Motor, Undercarriage and Interior of car, Clutch, Replacement Keys, Copy of the key and delivery of the key to the closest Goldcar office, damage to oil
sump, Catalytic convertor, Radiator, 500€ deposit if a replacement vehicle is needed and Re- pair Period. Please see more in the Optional Covers Section.
Theft Protection (TP) with excess
Airport Service Fee
Road Tax
VAT

Telephone assistance is free for every customer on weekdays between 09:00 and 18:30. There will be a service charge that will not exceed 333 MAD for contacting Roadside Assistance/S.O.S outside of these hours, unless the customer has selected the optional Relax Cover Package. (Please see the Optional Cover section for more information.)

Goldcar gives a 59 minute grace period for the drop-off of vehicles without any additional costs to the customers. Therefore, Goldcar permits customers to return their rental vehicles up to 59 minute later than the time stated on the rental contract.

The car hire contract may have a maximum duration of 28 days. After 28 days, a new contract is required (Please see the section Extensions of the Rental Period for more information)

Important Information
The following documents are necessary to be able to rent a vehicle: international driving license written in Roman letters and a valid credit card. (Please see the section Payment Details for more information).

Fuel Systems
Full Fuel SDC/CRS: The Classic Return System, (SDC in Spanish and associated with a higher rate): this option includes a full tank of fuel and must be paid on collection of the vehicle. The price of fuel is determined based on the price of the petrol stations. This option implies that the customer has to return the vehicle full of fuel (all rental durations). It will be necessary that the customers show the petrol station receipt on return confirming they have refilled the tank. If the vehicle is not returned with a full tank, the refund of the amount paid will have a deduction equal to the value of the missing liters of fuel (according to the current petrol station prices) plus a penalization of 530 MAD.

Diesel vehicles are available, normally at an additional charge of 23 MAD per day, but diesel vehicles can never be confirmed to the client before pick-up. If the client wants to hire a diesel car he should ask for it upon arrival.

Extras and Additional Charges
DIESEL:
Diesel vehicles are available at additional charge. (Please see Fuel section for more information.)

ADDITIONAL DRIVERS:
55 MAD (taxes included) per day with a Maximum charge of 665 MAD (taxes included) per driver. Maximum: 2 additional drivers per contract

BABY SEATS/BOOSTER SEATS/MAXI COSI:
55 MAD (taxes included) per day with a Maximum charge of 665 MAD (taxes included)

Baby seats/Booster seats must be fitted by the parent or guardian. Our staff is not permitted to help with the fitting of these items. The customer will always be responsible for fitting the seat.

MINIMUM AGE REQUIRED/DRIVING LICENCE MINIMUM PERIOD:
Drivers must be 21 years and have held a valid driving license for a minimum of 12 months. Customers who are under the age of 25 will be able to drive our vehicles but they will have to pay a surcharge per day with a maximum charge per rental. The customers who are 25 will not pay this surcharge. We took this decision given the high risk of accidents in customers of this age group. The customers who have held the driving license for less than 4 years will also have to pay a fee per day with a maximum charge of per rental. We will apply only one charge if the customer is under the age of 25 and has had a driving license less than 4 years.

MINIMUM AGE REQUIRED FEE:
C A R CATEGO?
RIES
 
N? T? V? L L? V V 333 MAD per day with a minimum
charge of 998 MAD (no maximum
charge)
Rest of categories 117 MAD per day with a maximum
charge of 1629 MAD

DRIVING LICENCE MINIMUM PERIOD FEE:
CAR CATEGO?
RIES
 
All Car Categories 117 MAD per day with a maximum
charge of 1629 MAD

GPS:
We have GPS available at many of our locations, although it cannot be reserved in advance. If the customer would like GPS, they must check the availability upon arrival at the pick-up location. The cost of GPS is 56 MAD per day with a maximum of 776 MAD per rental. It is necessary to leave a deposit of 998 MAD which will be refunded when the GPS is returned in good condition.

SPECIAL CLEANING:
A charge up to 333 MAD will be applied if the returned car requires special cleaning.

ONE-WAYS:
One-ways are not possible in Casablanca.

ACCIDENT ADMINISTRATION FEE:
We charge a 554 MAD administration fee to the clients when they are involved in an accident (File proceedings) and have NOT taken our Super Relax Cover (destination with
Excess).
This will be applicable to all our countries where we have Excess (this fee won’t be applicable to destinations Zero Excess).

AFTER HOURS COLLECTION:
The after-hours collection has an additional local charge of 444 MAD per car (flight numbers are essential).
The after hour fee will also be applicable to the customers who arrive with a delayed flight and collect the vehicle after the opening times. The customer will have to claim this to the Airline Company.

FINES:
There will be a charge of 444 MAD for the administration of received traffic fines. We are obliged to provide the corresponding Authorities with the details of the customers who receive a fine during the hire period. This fee does not include the payment of the fine. The customer must pay the fine directly to the corresponding Authorities.

LOSS OF THE VEHICLE DOCUMENTS:
If a customer returns a vehicle and the vehicle documents are not in the car (after checking the car), we will proceed to charge this fee.
The cost of this fee will be as follows:
-Casablanca 1164 MAD per vehicle

VEHICLE ABANDONED:
Customers who abandon Goldcar vehicles at any location other then the location agreed upon on the rental agreement will be responsible for the costs assumed by Goldcar Rental for the transport of the vehicle to the agreed upon drop-off location, as well as the corresponding daily rental charges and 444 MAD daily penalization fee.

TELEPHONE ASSISTANCE/SOS:
Telephone assistance is free for every customer on weekdays between 09:00 and 18:30. There will be a service charge that will not exceed 333 MAD for contacting Roadside Assistance/S.O.S outside of these hours, unless the customer has selected the optional Relax Cover Package. (Please see the Optional Cover section for more information.)

SUBSTITUITION VEHICLE:
In the case of accident or vehicle breakdown we will retain a new excess amount in order to provide a substitution vehicle. The deposit will not be necessary for any customers whom have purchased the optional Super Relax Cover Package.

EXPRESS /PRIORITY CHECK-IN SERVICE:
The customers, who purchase this service, will have the advantage of not having to wait to pick up the car. We will have a priority check-in desk for immediate pick-up. The cost of this service is, between 222 MAD and 554 MAD * in high season (VAT included) per booking. Please, take into account that this special service is limited to a certain number of bookings per hour in each location. Once we have reached our limit of bookings requesting this service (8 pick-ups per hour and location), it will not be possible to make any more bookings with Priority Checkin/Express service. This means that the bookings will not be rejected. These bookings will be confirmed but the Priority Check-in/Express service will NOT be booked.
*High season periods: 21/12/14 to 31/12/14, 28/03/15-05/04/15, 01/07/15-30/09/15 & 20/12/15-03/01/16

Travelling Outside of Morocco
Goldcar vehicles rented in Morocco are not allowed to travel outside of Morocco.

CDW and Theft Waiver (TP)
Purchasing this cover the Theft Protection Excess and the Collision Damage Excess are waived (CDW). It is covered the damages to the rented vehicle (damages to the bodywork, paint and mechanic damages) arising from a collision, fortuitous fire and vandalism acts as long as the conditions stated in the contract are fulfilled

Relax Cover
Relax Cover Package Covers:
FREE 24 hours Telephone Roadside Assistance, Wheels, Tires, Hubcaps, Locks, Windows, Side and Rear-view Mirrors, Undercarriage, Motor, Towing service after accident, Taxi (transportation), Clutch, Battery, Locks, Copy of the key and delivery of the key to closest
Goldcar office, Damage to oil sump, Catalytic convertor, Radiator and Exempt of 500€ deposit for replacement vehicle in case of accident or breakdown and the Repair Period. Purchasing this cover the CDW Excess and the Theft Excess are NOT waived.

Super Relax Cover
Purchasing this cover the CDW and Theft Excess is waived. We will cover the following:
-TP/Theft: Vehicle Theft Protection
-CDW: the Collision Damage Waiver (CDW). It is covered the damages to the rented vehicle (damages to the bodywork, paint and mechanic damages) arising from a collision, fortuitous fire and vandalism acts as long as the conditions stated in the contract are fulfilled
- FREE 24 hours Telephone Roadside Assistance, Wheels, Tires, Hubcaps, Locks, Windows, Side and Rear-view Mirrors, Undercarriage, Motor, Towing service after accident, Taxi (transportation), Clutch, Battery, Locks, Copy of the key and delivery of the key to closest Goldcar office, Damage to oil sump, Catalytic convertor, Radiator and Exempt of 500€ deposit for replacement vehicle in case of accident or breakdown and the Repair Period.

Not Included in Any Cover Package
Traffic fines, sanctions and judicial costs related to traffic violations or law and tolls
All costs derived from the use of the incorrect and/or lack of petrol.
Goldcar is not to be held liable for items stolen, forgotten or lost inside the vehicle. It is recommended having these items covered through personal travel cover.
The loss of the vehicle documents
If customers load the car with more than the stated capacity or vehicles are taken “offroad” (unpaved roads).
It is not permitted to remove the vehicles seats.
If the driver is found to be under the influence of alcohol or drugs, and/or found using their cellular phone at the time of the accident.

NEGLIGENCES
The use not permitted includes and is not limited to the following cases mentioned by way of example:
-Pushing or towing another vehicle.
-Driving in areas not suited to public transport, such as beaches, race tracks, forestry roads, back roads, etc.
-Driving on dirt roads and very poorly paved roads that could cause damage to the underside of the vehicle.
-Driving the vehicle in restricted areas, and more specifically on airport roads and other roads for aeronautical and/or military use.
-Negligent behaviour when the vehicle’s indicators show an alert that customers state are known to them when they sign the agreement.
-Transport of goods or animals and, in particular, substances that are hazardous, inflammable and/or poisonous for the vehicle and its occupants.
-The transport of individuals or goods for which the customers receive direct or indirect payment.
-Sub-leasing the vehicle.
-Using the vehicle for unlawful activities.
-Transporting a number of passengers and amount of luggage not authorised for the vehicle concerned.
-Manipulation of the speedometer. Customers must report any malfunction of the speedometer to Goldcar immediately.
-Transport of luggage or any other item on the vehicle’s roof, even when an adequate luggage rack is used for the purpose.
-Damage to the vehicle caused by leaving tempting items in plain sight inside the vehicle.
-Dirtying the inside of the vehicle beyond what would be expected from reasonable and careful use.
-Driving the vehicle when tired, not feeling well and under the influence of alcohol, medicine or drugs.
-Reckless driving.
-Using the vehicle to give driving lessons under any circumstance and/or to teach special driving techniques.
-Driving against the traffic regulations.
-The vehicle is driven by a person who is not authorised to do so in the agreement, as either a customer and/or a supplementary driver.
-Driving a hired vehicle beyond the borders of Morocco that are not allowed to leave the island where they were hired unless they have express, written permission to do so and the relevant extra cover has been taken out.
-Continued use of the vehicle after the rental period has ended.

Last Minute Bookings
In this office it will not be possible to reserve last minute bookings for the same day after 22:00 (and until the office is open in the morning again). Please, take into account that this is only applicable to last minute bookings, you can still send bookings after 20:00 for other dates.

Last Minute Cancellations
Reservations can only be cancelled up to 4 hours prior to the start of the rental (after these 4 hours, it will not be possible to cancel the booking).

No-Show Bookings
We will invoice you the no-show bookings related to the bookings confirmed for special car groups.
We remind you that our special car groups are: E-DD-DG-FF-G-GG-L-LL-N-I-J-JJ-K-O-P-PP-Q-V-VV.

IMPORTANT: Invoicing (twice a month). You can find the invoices for the No-show bookings in the
Agency Area/SAR (same procedure as the current one for your prepayment invoices: once you have received the usual email explaining that you can find your pending invoices in the Agency Area, you can find the no-show invoices in this Agency Area as well).

The amounts we will invoice you for the No-Show bookings will be as follows:
Rental from 1 to 3 days: 55 MAD (VAT included) per booking
Rental for 4 days: 66 MAD (VAT included) per booking
Rental for 5 days: 78 MAD (VAT included) per booking
Rental for 6 days: 89 MAD (VAT included) per booking
Rental for 7 days: 100 MAD (VAT included) per booking
Rental longer than 7 days: 111 MAD (VAT included) per booking

Deliveries
Deliveries are not allowed, the vehicles have to be collected at our Goldcar office.

Vehicle Availability
In the case a customer would prefer a diesel vehicle, they should communicate this at the moment they pick-up the vehicle (Please see the Fuel section for more information). All vehicles will receive instant confirmation through the automatic booking system.

Special Groups
The special groups, depending on the availability, will be confirmed or denied.
You will receive the response of our automatic system in the same period of time used for the free sale groups.

Extensions of the Rental Period
As all special vehicles are on request, the hire contract cannot be extended without prior notice and agreement with Goldcar. Normally, vehicles on free-sale can be extended without prior notice, however during stop-sale periods acceptance by Goldcar is required. The collaborator must send any vehicle hire extension to Goldcar to the corresponding office/airport by e-mail or fax and always send a copy of this extension by e-mail to the following e-mail address
as well:
extensions@goldcar.com
The minimum period of time required to send the extensions is 24 hours prior to the end of the current contract.
The customer must also travel in person to the closest Goldcar office in order to make the necessary adjustments to the rental contract. Rental periods cannot be extended by telephone. If for any reason the rental period cannot be extended, then the customer is obligated to return the rental Vehicle at the location, time and date agreed upon on the rental contract.

IMPORTANT: For all extensions of contracts we will apply the price according to the original booking date and not according to the date when the extension is made. The extension cannot be sent as a new booking. It will always be an extension of an existing contract.

The car hire contract may have a maximum duration of 28 days. After 28 days, a new contract is required. When a customer needs a vehicle for a rental longer than 28 days, we will have the following option:

MAKE A NEW CONTRACT
-A new booking has to be made applying the rate at the time the booking is confirmed and according to the pick-up date of the new booking (it is NOT possible to use the rate applied to the previous booking/contract)
-A new vehicle will be provided (the previous vehicle is returned)
-The local extras have to be paid again in the new contract (Additional drivers, Additional covers, Diesel…etc.)
-The fuel tank of the new contract/vehicle has to be paid

In the event the vehicle is returned later than the agreed rental drop-off time stated in the contract, the cover will no longer be valid and the customer will be responsible for paying a 444 MAD per day late fee. In addition to the corresponding late fees, the customer must also
pay the daily rental rate. Customers who abandon Goldcar vehicles at any location other then the location agreed upon on the rental agreement will be responsible for the costs assumed by Goldcar Rental for the transport of the vehicle to the agreed upon drop-off location, as well as the corresponding daily rental charges and 444 MAD daily penalization fee.

Returning Vehicles Early
If a customer returns the vehicle earlier than the agreed upon drop-off date stated in the rental contract, Goldcar will not refund the customer for any unused days.

Grace Period
There is one hour grace period for the return of all rental vehicles. In the event the vehicle is returned later than 59 minute past the agreed rental drop-off time stated in the contract, the cover will no longer be valid and the customer will be responsible for paying a 444 MAD per day late fee. In addition to the corresponding late fees, the customer must also pay the daily rental rate.

Roadside Assistance/S.O.S
We offer 24 hour roadside assistance for our clients. Telephone assistance is free for every
customer on weekdays between 09:00-18:30. There will be a service charge that will not exceed 333 MAD for contacting Roadside Assistance outside of these hours, unless the customer has selected the optional Relax Cover Package.

To contact the S.O.S department:
Tel.: +212 661 161 624

S.O.S / Roadside Assistance must be notified within 48 hours if:
Theft: All thefts must be reported to the police and an original copy of the report must be obtained by the customer.
Accident: In case of accident or collision, the client must correctly fill out the provided form which can be found in the glove-box of the rental vehicle.

Claims
All claims must be registered, within 30 days of the drop-off of the vehicle, through the agency section of our website www.goldcar.es
You will receive a confirmation email with the details and file number that have been assigned to the claim. This file number must be quoted in the subject line of any further correspondence regarding the file in order to process the claim correctly. In order to access this information you will need your agency number and password, which will be provided to you by our sales department. A complete user’s manual will also be provided.
.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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