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Discount Car Rental Rental Terms for travel between 01-Jan-2019 and 31-Dec-2024

Insurance Coverage (CDW):


  • For all EMEA source markets Discount will provide basic collision damage waiver coverage on every rental.

  • The excess charges are as follows:

    • Car class (A-F): ECAR/EDAR, CCAR/CDAR, ICAR/IDAR, SCAR/FCAR $500 per occurrence

    • Car Class (G,H,Q): MVAR, IVAR, SFAR $1,000 per occurrence

    • Underage drivers (21-24): any vehicle class $1,000 per occurrence

  • A police report from the municipality where the incident occurred must be presented to Discount for any risk event incurred throughout the rental period.

  • Windshield damage and tire damage or flat tires are not covered under our basic CDW offer.


Optional Coverage – Discount Offers Optional coverage from time to time directly to the consumer. Coverage, as well as associated financial limitations, are subject to change without notice. Coverage can be, but is not limited to;


  • Reduction of deductibles, by half or total, depending on the type of incident, age of the driver as well as type of vehicle rented.

  • Complete or partial coverage to damage to the windshield and tires of the vehicle, depending on the geographical or seasonal risk.

  • Emergency roadside assistance that could render aid in the event of loss of keys, fuel delivery, and towing. Subject to limitations, based on geographical or seasonal risk.

  • Hotel and meals to a maximum of $500.00 depending on the Risk event.


All Optional Coverage options offered throughout the Discount Network will explain coverage limitations via a comprehensive written offering that will be explained and provided to the consumer upon checkout.


 Participating Discount Locations:

Canada’s largest cities are covered by our off airport locations in all provinces (excludes Quebec).  In addition, other city centre location(s) principally located near the downtown core of most major cities are also offered as a service point.. 


Required Reservation Information:


  • First and last name of main renter

  • Main renter’s phone number including mobile number (email address optional)

  • Driver’s license number

  • City/Location of pickup

  • Date and time of pickup

  • Category of vehicle rented

  • Any requests for equipment

  • The OTA/Tour Partner’s authorized reference number, booking number or purchase authorization


Charges billed to the OTA/Tour Partner:


  • Length of the rental (time), inclusive of CDW and all taxes and fees.


Charges billed to the consumer/renter:


  • First tank of fuel if the consumer wishes to voluntarily pre purchase fuel

  • Additional drivers

  • Fees related to U.S. Travel

  • Fees related to drivers under 25 years old

  • One way drop fees (see additional details below)

  • Fees for additional equipment (GPS, satellite radio, Baby/booster seats etc.)

  • Additional and Optional coverage

  • Applicable deductibles in the event of a Risk event

  • Any other fees as a result of misuse, abuse or unlawful use of the vehicle, including but not limited to legal fees, recovery fees and loss of use.

  • Late return fee charged after one hour grace period. When returning late by more 1 hour Discount will charge renter a full day’s rental rate.

  • Any voluntary upgrade chosen by the renter.

  • Refueling fees of $2.50 CAD per liter (subject to change).

  • Any tolls, parking infractions, photo radar, traffic violations etc. and associate admin fees

*Prices of the above are included in “Important Notes” section


payment Methods:


For the consumer/renter:


  • Driver must present a major credit card for a pre authorization of the security deposit

  • Prepaid credit cards are not accepted for advance security deposit.

  • Driver may pay for incidental extras with Cash, debit card prepaid credit card or major credit card

  • Traveler’s checks or personal checks are not accepted

  • The final invoice remitted to the driver will only contain the driver’s incidental charges.

For the OTA/Tour Partner:


  • A statement will be produced and delivered to the OTA/Tour Partner once a month

  • Terms Net 30 days following receipt of each statement.

  • Terms of payment are net 30 days from date of invoice unless otherwise stipulated. All past due accounts are subject to interest at the rate of 2% per month (26.8% per year) and to a 20% collection fee if Discount has to use a collection agency to recover its monies. The OTA/Tour Partner agrees to fully indemnify and save Discount harmless from and against all costs and expenses (including legal expenses on a solicitor-client basis) incurred by Discount in the collection of any monies due to Discount or in enforcing any of Discount’s rights under these terms and conditions.


Conditions of the rental:


  • Consumer/renter/driver must be 21 years old or greater and possess a valid driver’s license and major credit in his or her name. Discount must be able to pre authorize a security deposit on the major credit card for the amount of the security deposit.

  • Driver’s license must be either in French or English or an international translated license must be provided.

  • Availability of vehicles will vary by geography or season.

  • Discount cannot guarantee a specific make, color or manufacturer but will guarantee an equivalent or superior sized model if the reserved model is not available at the time of the pickup.

  • Billing is based on a 24 hour clock.


One Way Drop Fees:


One way drop fees are as listed in the chart below for any rental of 5 days or more plus applicable taxes and fees. The one way drop fees differ in high and low season.  Standard drop fees of $1.25 per kilometre between pickup and drop off location apply for any rental of less than 5 days and for one way drops not listed in the chart below.  All one way drop fees are paid locally at the counter by the customer. All low and high season drop fees will have the applicable taxes and fees added to the amounts listed in the chart.


Low Season

High Season

Calgary to Vancouver



Toronto Airport to Montreal Airport



Vancouver to Calgary



Ottawa Airport to Montreal Airport



Vancouver to Edmonton



Edmonton to Vancouver



Jarvis to Montreal Airport /Downtown



Toronto Airport to Montreal Downtown



Toronto Airport to Vancouver Airport



Halifax to Montreal Airport



All low and high season drop fees will have the applicable taxes and fees added to the amounts listed in the chart.

Important notes:


  • Unlimited KM’s for travel within Canada.  Travel to the USA limited to 300 KMs/day

  • The date of departure selected at the time of the reservation will determine the pricing for the entire length of the rental.

  • Cancellations less than 24 hrs before the rental start date/time or customer no-shows will be charged 1 rental day.

  • GPS units are offered on an “as available” basis at $12.99/day plus taxes and fees.

  • Baby seats are available at $11.99 on an “as available” basis.

  • Additional driver fees as follows: $10/day for drivers +25 yrs old, $15/day for drivers 21-24 yrs old.

  • A fee of $15/day for entry to the U.S. and kilometers will be limited to 300 KM per rental day with a fee of 0.18c a KM extra. Not permitted for travel to Mexico.

  • One additional rental day charged for late returns (+ 1 hr late)

  • Drivers between the age of 21 and 24 years old are subject to a fee of $15.00 per day.

  • All applicable provincial, federal, airport taxes & fees are added to all extras

  • Any tolls or electronic infractions occurring throughout the rental are subject to charges and fees.

  • Not all vehicles priced in this agreement are available at all locations.

  • Once a rental agreement has been opened, Discount cannot refund unused rental day portions of the rental for any reason whatsoever.

  • Other extras may become available from time to time. 

  • Pricing on extras is subject to change


Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Online Republic Group Limited. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at 2/509 St Kilda Rd, Melbourne VIC 3004. Thank you for booking with us.

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